LUMIÈRE Device Warranty & Support

LUMIÈRE Device Warranty & Support

If your LUMIÈRE™ device develops a functional problem, contact UNREAL SKIN support with your order number and a description of the issue.

What to include

  • Order number
  • The device colour/variant
  • A description of the issue
  • Photos or video when useful for diagnosing the problem

Assessment

Available support or remedy depends on the product terms, order information and the nature of the issue. Damage caused by misuse, accidental damage or use contrary to the supplied instructions may be treated differently from a product fault.

Safety first

Stop using the device if it appears damaged or behaves abnormally. Follow the supplied instructions and safety precautions.

This page does not limit any consumer rights that apply under applicable law.